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TO FIND OUT MORE...

· What is Information Mapping™?

· Reduced writing times, volumes and complexity

· Faster reading, reduced training times

· Faster and more accurate information serches

· Organizing web sites

· Meeting busines needs

What is Information Mapping™?

Get the most out of documents and procedures

Are your procedure unclear, your website is difficult to use, consulting your manuals is impractical? If this is true your documentation is costing you too much money.

Problems with documentation creates inefficiencies, low productivity and non conformity.

The Information Mapping™ Solution

With the development of well adapted tools getting over the problem that companies have to face,, Information Mapping™ optimized the way in which people, information and technology can integrate and work together.

The Method

The Information Mapping™ method is an approach to analysis, organization and visual presentation of information based on studies conducted on how the human mind reads, processes, stores and recalls information. Information Mapping™ is an integrated approach of principles, techniques and standards that are easy to learn. 

 

This allows the author to break up complex information in its basica elements and therefore present them in the best possible way for the reader. The result is a series of information maps that are well defined, consistent from author to author and from document to document. The method is content and tool "independent". This means that it can be used by any company, and that it can be applied to documents that are paper or electronically based, in multimedia or oral presentations.

The Phases of the Method

The method helps the writer analyze, organize and present the content with clarity and impact.       The following table presents each phase and objective of the method.

Phase

Objective

Analyse

Determines:

  • Objective of the comunication

  • The need of the reader

  • The type of information

Organize

Creates a general layout for the content, based on results of the analysis.

Present

Formats the content and makes it clear and easily accessible.

The Tools of the Method

The Information Mapping™ method includes various tools that assist the writer during the analysis, organization and presentation of the content

Tools

Help the write to…

Information Mapping

Analyze the material and catagorize on the basis of the objective of the comunication.

Principles

Organize the information effectively to make it easy to find, understand and memorize.

Content Units

Create standard information maps with content which is very precise.

Presentation Method

Format the information to facilitate the use and managment of information.

Maps and blocks

The business documents and techniques that we find in our work often appear as a "Wall of Words".

Information Mapping™ breaks down these walls of words into small and concise units called Maps.

The Maps are composed of blocks and contain precious content units.

Application of the Method

The method is a basic tool which is successfully used in a variety of documents in any type of company.

All types of business or technical documents can improve.

This method, applied to the production of modular and reusable content allows our clients to optimize efficiency of:

· Web sites and Intranet

· Content Management Systems

· E-learning programs

· Trainig materials

· Instructional manuals

· Procedural analysis

· Conformity documents, including FDA, SEC, DOT, OSHA, EPA

· ISO 9000 e ISO 14000 documents

· Procedures

· Business communications

Reduce writing time, volume and complexity

Information Mapping™ offers the writer the following advantages:

· Approach to the esay writing: a standard approach to follow which allows to begin project writing.

· More Efficiency: people who use Information Mapping™ declare in improvement of 10-30% of the efficiency in their writing. More than 95% declare that they require less time to decide where and how to begin a writing project.

· More consistency: the principles of the organization and presentation of the Method supply a standar approach to analysis, orhganization and present of content, both on paper and on-line.

· Better organization: using the Principles of Organization and Presentation, writers can make better decisions about the organization and structure of content.

· Easier Updating: text which is organized in maps can be updated easier than traditional documents.

· Reusable content: modular units of information can be used in more contexts within the document or web site.

Faster reading time and reduced training time

Information Mapping™ offers the reader the following advantages:

· Faster access to information: the reader finds the information tha they need 10 - 40% faster than with traditional documentation. Better clarity and reduced errors: readers commit fewer errors because the documents are clearer, easier to understand, complete and correct.

· Better visual organizzation: the reader understands how the writer has treated the content given that the logic of the organization and the structure are straight forward and consistent.

· More Complete information: the process of developing content highlights the need for content and facilitates the production of complete and accurate documentation.

· Fast learning: the new content can be learned faster therefore training times are reduced.

Faster and more accurate information finding

Simplifying information gathering

The Information Mapping™ method simplificies access to the information, reducing training, revision and consultation time.

Common problems in accessing information

The Information Mapping™ 
Solution

Looking for specific information in manuals is often long and difficult.

  • The type and unit of information standout, helping the reader to go directly to the information they are looking searching.

  • The presentation is easy to skim through and allows the reader to view the information selectively.

Important points are buried within other information.

The critical points are highlighted and separated. The reader easily skips the parts that are less pertainent in order to more easily return to the information later on.

Web site structure

Why is it that ofter information on the Web isn't effective?

· It's not always easy to find what is needed

· The content may be difficult to read on-line

· Organizzation of information isn't always adequate to the needs of the reader

· Readers often find themselves in front of Walls of Words that are difficult to read

· Authors don't compensate for reduced leggibility.

Consequently: Web sites and intranets are under-utilized

The Solution: The Information Mapping™ Method

A sistematic approch for the design and development of the web based content

· To create conent pages that are easy to consult and use

· To provide the right content at the right level of detail

· To stimulate the use of the site

Meeting Business needs

Disorganized or poorly written information can cause problems like:

· Inefficiency with high errore rate

· High cost of training

· Low productivity of documentation due to different writting styles

· Loss of information which could be riused

The method Information Mapping™ allows the company to manage the information strategically in line with their objectives:

· Producing promotional material that brings new clients

· Producing documentation which is easily accessed

· Creating a rational navigation structure for the web site that responds to visitor's needs.

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