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About Us

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Performance Technology Solutions (PTS) is an organisational,consultancy and management training company.​

Our name derives from the US-based Human Performance Technology methodology, a systematic approach for improving corporate performance.

Our team is made up of a team of consultants, trainers and coaches coordinated by Diane Fryman, CEO of the company.

Diane Fryman

CEO PTS – Performance Technology
Solutions

Fausto Meli

COO PTS – Performance Technology Solutions

Chiara Genovese

Consultant & Training Designer  – Performance Technology Solutions

Lavinia Testi

Marketing Communication Specialist – Performance Technology Solutions

A holistic approach

We identify causes and resolve performance problems by looking at the organisation as a system.

International methodologies

All our consultancy and training services are based on internationally proven methodologies.

Customisation

We offer integrated solutions (consultancy, training, coaching and tools) based on specific client needs.

ROI of interventions

We monitor all our interventions in order to demonstrate the objective results achieved in both qualitative and quantitative terms.

Are you interested in our services?

In order to make a concrete contribution to improving your company’s performance and competitiveness, we can conduct an analysis to understand your real needs and objectives.

Send your request, we will contact you as soon as possible.

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Performance Technology Solutions S.r.l. – Via Valparaiso 10, 20144 Milano – P.IVA: 03417530965         Iscrizione Tribunale di Milano n° 03417530965 Rea n° 1673867

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Diane Fryman

CEO PTS – Performance Technology Solutions

Over the last 19 years, Diane and PTS have helped more than 50 companies and international organisations (e.g. UniCredit, Bayer, DHL, United Nations, etc.) to increase sales, build customer loyalty, motivate and improve the skills of human resources, make internal communication more effective and generally maximise business performance. Before founding PTS, Diane gained significant international experience and training in Accenture (USA, Australia, Singapore), and was a lecturer at Saint Xavier University, European Business School, Il Sole24Ore Business

Fausto Meli

COO PTS – Performance Technology Solutions

With over 25 years of international experience in digital transformation, Fausto has helped large companies and multinationals in their growth and achievement of their goals, leading the implementation of complex international digital transformation programmes, with a high impact on technologies, processes and people, for the improvement of sales and customer service processes.
Prior to PTS, Fausto worked internationally as a senior executive at Accenture and Ericsson.

Chiara Genovese

Consultant & Training Designer  – Performance Technology Solutions

A graduate in Business Administration with a specialisation in Organisation, Chiara has been part of the team for over 15 years, supporting clients in the planning, ad hoc design and analysis of the results of consultancy and training projects. She is also a reference point for the administration of internationally validated assessment tools and coordinates the network of PTS partners.

Lavinia Testi

Marketing Communication Specialist – Performance Technology Solutions

A graduate in Political Science and Corporate Communication, Lavinia, after periods of study and work abroad, joined the team, dealing with internal and external communication, management of social channels, as well as planning and implementation of marketing activities in order to strengthen branding.